At BuyLaurels, we are committed to delivering your wellness products safely, securely, and on time. Please review our Shipping Policy to understand how we process and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a confirmation email or SMS with tracking details.

Shipping Coverage

We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.

Estimated Delivery Time

Estimated delivery timelines are as follows:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 4–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or unforeseen circumstances.

Shipping Charges

  • Free Shipping may be offered on eligible orders as displayed on our website.
  • Shipping charges, if applicable, will be calculated and displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive:

  • Order confirmation
  • Tracking number
  • Courier partner details

You can use the tracking information to monitor your shipment until delivery.

Delivery Attempts

Our delivery partners will make multiple attempts to deliver your order. If delivery is unsuccessful due to incorrect address details or customer unavailability, the package may be returned to us.

Additional shipping charges may apply for re-delivery requests.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

BuyLaurels is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete address information
  • Incorrect contact number
  • Customer unavailability during delivery

Please contact us immediately if you need to update your shipping information before your order is dispatched.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Natural disasters
  • Severe weather conditions
  • Public holidays
  • Government restrictions
  • Courier service disruptions
  • High order volumes during sales or festive seasons

We appreciate your patience in such situations.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

  • Do not accept the delivery if possible.
  • Take clear photographs of the package.
  • Contact our customer support within 48 hours of delivery.
  • Share your order number and supporting images for prompt assistance.

Lost Shipments

If your order has not been delivered within the estimated timeframe, please contact our customer support team. We will coordinate with the shipping partner to investigate and resolve the issue as quickly as possible.

International Shipping

Currently, BuyLaurels ships only within India. International shipping services are not available at this time.

Contact Us

For any shipping-related questions or assistance, please contact us:

BuyLaurels
Email: support@buylaurels.com
Phone: +91 XXXXXXXXXX
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM

Thank you for choosing BuyLaurels. We are dedicated to ensuring your order reaches you safely, promptly, and in perfect condition.